What To Do When USB 2.0 Hub Driver Stops Working

My main computer was having a very annoying problem that prevented me from connecting any USB devices to it. It always prompted a message saying the USB driver cannot be installed. And when I went to the Device Manager, I saw the USB 2.0 Hub driver showing as an unknown device under Other Devices with a yellow exclamation mark on it.

Looks like a new driver was needed. But since USB 2.0 is a generic system driver that doesn’t require any special drivers from 3rd party vendors since XP, where should I go to find and replace the corrupted driver? I’d been scratching my head and was at the edge of going the process of reinstalling everything when I finally found the easy fix. Thanks to Sarkie’s Site.

Here is how:

1. Locate the latest original USB 2.0 driver from the following folder.

%SystemRoot%\system32\DriverStore\FileRepository\usb.inf_xxxxx

Here is what’s on my computer.

Widnows DriverStore

2. Copy everything in that folder to

%SystemRoot%\INF

3. Once done, go back to Device Manager, uninstall USB 2.0 Hub from the list and re-scan for new hardware. The USB 2.0 driver will be installed successfully using the driver we just copied.

It worked like a charm on my computer.

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  • hi

    cool, thanks for sharing :)

  • Mobin

    Yeah ! its really a good help !

  • svullo

    MS should do this in their crappy “FixIt” application (I suggested that in it’s comment box, dare I hope they read it?).

  • dave

    Thanks very much for posting this. I couldn’t find this answer anywhere but here.

  • NJ

    Thank you very much

  • kd

    Thanks. This bizarre problem happened to me to, and this fixed it.

  • http://robfisher.net/blog Rob Fisher

    This got my keyboard with USB hub working. Thanks!

  • Sammikins

    Wow. Thank you. I knew exactly the fix I needed, but it was hard to find. Thank you very very much for posting this.

  • Frank

    Thank you soo much dude! I was having a lot of trouble with this, my mouse, my pendrive, cellphone was not working and this just help me and solve my problem :D

  • BogBeast

    Thankyou, this has ended 2 days of frustration, I now have a working keyboard.

  • Jay

    Jesus! U saves my life here

  • robert

    thanks it works for me

  • SteveD

    Thank you sir, you bailed me out. (Something my new KVM switch support people could not do).

  • Philit

    Thank you very very much!!!

  • echz

    I’ve been beating my head against the wall for hours trying to fix this. I’ve gone in circles to many times, I don’t think I’m going to stop being busy for days but thanks to you I can see clearly now because THIS WORKS PERFECTLY!

  • J

    I love you. I have been trying to figure out this stupid problem forever. THANK YOU!

  • jhap

    Tnx bro.. I fixed my laptop in just 5mins.. :)

  • Daniel

    Thank you thank you thank you!

  • nano

    hi,
    please i need help, my in-built webcam is no longer running with Skype, every time i try the same error message is poping up ” the webcam is used by another program” wich i don’t have the slightess idea how to deal with this dilemma.
    so please if someone have any idea i will be very thankfull

  • eyal

    thanks!!!!

  • ramsay

    seriously, thanks a lot!

  • ejolson

    But how do I do this in XP? DriverStore is not an existing folder.

    • http://about.me/kentchen Kent Chen

      Sorry buddy, time to move on. I don’t even have a XP machine close by that I can get access to.

  • Badlog

    It works, thanks!!!!