What To Do When USB 2.0 Hub Driver Stops Working

My main computer was having a very annoying problem that prevented me from connecting any USB devices to it. It always prompted a message saying the USB driver cannot be installed. And when I went to the Device Manager, I saw the USB 2.0 Hub driver showing as an unknown device under Other Devices with a yellow exclamation mark on it.

Looks like a new driver was needed. But since USB 2.0 is a generic system driver that doesn’t require any special drivers from 3rd party vendors since XP, where should I go to find and replace the corrupted driver? I’d been scratching my head and was at the edge of going the process of reinstalling everything when I finally found the easy fix. Thanks to Sarkie’s Site.

Here is how:

1. Locate the latest original USB 2.0 driver from the following folder.

%SystemRoot%\system32\DriverStore\FileRepository\usb.inf_xxxxx

Here is what’s on my computer.

Widnows DriverStore

2. Copy everything in that folder to

%SystemRoot%\INF

3. Once done, go back to Device Manager, uninstall USB 2.0 Hub from the list and re-scan for new hardware. The USB 2.0 driver will be installed successfully using the driver we just copied.

It worked like a charm on my computer.

Kent Chen

Microsoft MVP, IT Professional, Developer, Geek, and the co-founder of Next of Windows.

Last updated: 08/04/2014

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ramsay
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ramsay
2 years 9 months ago

seriously, thanks a lot!

ejolson
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ejolson
2 years 7 months ago

But how do I do this in XP? DriverStore is not an existing folder.

Kent Chen
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2 years 7 months ago

Sorry buddy, time to move on. I don’t even have a XP machine close by that I can get access to.

Badlog
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Badlog
2 years 6 months ago

It works, thanks!!!!

Edwin Wijaya
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Edwin Wijaya
1 month 1 day ago

it asked me to replace between 2 files. is it ok? Windows 8.1 here

Dejan
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Dejan
21 days 21 hours ago

Does this works for Generic USB Hub ? And in FileRepository there are 3 folders: usb.inf_xxxx

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