What To Do When USB 2.0 Hub Driver Stops Working


My main computer was having a very annoying problem that prevented me from connecting any USB devices to it. It always prompted a message saying the USB driver cannot be installed. And when I went to the Device Manager, I saw the USB 2.0 Hub driver showing as an unknown device under Other Devices with a yellow exclamation mark on it.

Looks like a new driver was needed. But since USB 2.0 is a generic system driver that doesn’t require any special drivers from 3rd party vendors since XP, where should I go to find and replace the corrupted driver? I’d been scratching my head and was at the edge of going the process of reinstalling everything when I finally found the easy fix. Thanks to Sarkie’s Site.

Here is how:

1. Locate the latest original USB 2.0 driver from the following folder.


Here is what’s on my computer.

Widnows DriverStore thumb - What To Do When USB 2.0 Hub Driver Stops Working

2. Copy everything in that folder to


3. Once done, go back to Device Manager, uninstall USB 2.0 Hub from the list and re-scan for new hardware. The USB 2.0 driver will be installed successfully using the driver we just copied.

It worked like a charm on my computer.


  1. Thank you soo much dude! I was having a lot of trouble with this, my mouse, my pendrive, cellphone was not working and this just help me and solve my problem πŸ˜€

  2. I’ve been beating my head against the wall for hours trying to fix this. I’ve gone in circles to many times, I don’t think I’m going to stop being busy for days but thanks to you I can see clearly now because THIS WORKS PERFECTLY!

  3. hi,
    please i need help, my in-built webcam is no longer running with Skype, every time i try the same error message is poping up ” the webcam is used by another program” wich i don’t have the slightess idea how to deal with this dilemma.
    so please if someone have any idea i will be very thankfull

  4. i have hp probook 450 g4 and my usb 2.0 driver is missing in device manager!!!!!!!!!!
    when i open (C:\Windows\System32\DriverStore\FileRepository\usb.inf_amd64_ebcab8a14ba66a64) i found only tow files:
    what i have to do!!!!!!!!!!!!!!!!!!!!!!!!!!!
    i can use usb 3.0 ports but i can not use 2.0 ports
    and the 3.0 port can work with device 3.0 but can not work with 2.0 devices

  5. Thx a lot you made my day man . I spent the whole day trying to fix it after a ‘power surge warning ‘ showed up when I plugged my iphone to get charged , since then nothing worked .printer integrated webcam fingerprint sensor nothing until I crossed this website and found your solution .
    thx again.

  6. hey man, i am very thank ful to you bro, dont know how to say, thanks to you, beleive me this is the great fix of all time, not on youtube, not on google, but u are just my savior


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