What to do when Windows Explorer is not responding in Windows 7


We all get an error message like this “Windows Explorer is not responding.” One of the reason is that the system is in a deadlock situation. To discover more what is computer deadlock click here. So what to do when Windows showed this kind error message? Well, there are many reasons this sort of errors occurs. Sometimes, when you insert a disk you will be unable to play what’s on the disk, and you get an error like this. Sometimes, when you try to install a program that never ends, you will see the error like this again. It is the most common error which there are two ways you can solve this. If clicking the “close the program” doesn’t work, then

  • Tip #1, press “control + Shift + Esc” this will bring you the task manager, yes it’s not the old “control + Alt + delete“. When the task manager is up you can find which program uses the most CPU/memory, and manually stop them. Hopefully, your computer won’t get frozen again.
  • Tip #2, this applies when you constantly getting this kind error, say whenever you do something your PC froze. So if you ever have this kind situation than there is a real problem. Inside the Windows 7, you can try to use a very useful tool that has already been built-in, called the Problem Steps Recorder. ( find it just type “problem Steps Recorder” in the start manual)

051809 0117 whattodowhe1 - What to do when Windows Explorer is not responding in Windows 7

Good luck ! and Enjoy your new Windows 7 [Update on Feb 8, 2011] If you are among those who have been suffering the pain of constant Windows Explorer not responding crashes, hope this post here may be able to help you out.


  1. Here we are again.. the 7th generation of this operating system and still… we have to deal with
    garbage programming. Constant streams of “Security Updates”, the patches are causing issues in the OS, like taking much longer to boot up, applications having GPF like errors and crashing..
    Not Responding… run away race conditions that eat all of the available ram that hasn’t been wasted by East Indian born memory leakage… Give me a break Microsoft.. this is so old, I am so close to converting to Linux it isn’t funny. FIX YOUR OS People!

  2. I got this error and nothing help. Any idea?
    A problem caused this program to stop interacting with Windows.

    Files that help describe the problem:

    Read our privacy statement online:

    If the online privacy statement is not available, please read our privacy statement offline:

  3. i am so tired of this bullshit this used to start in little bits like when i take my laptop off my charger. Then it went up to constantly happing when almost out of power. Now the dam thing does it every fucking second i hit restart and search for a solution and if windows explorer keeps not working u cant go to the start menu. Can dome1 email me what are other good services that wont crash and use lame excuses.
    Windows 7 was not my idea

    • Now the dam thing does it every fucking second i hit restart and search for a solution and if windows explorer keeps not working u cant go to the start menu.

  4. Im really frustrated…

    When I start up windows, the explorer appears to be abnormal slow and do not respond to me after awhile, I can run any program even from dock program. Doesn’t seem to happen in safe mode, problem still exist after recovery. I tried to go system configurator and disabled all startup programs but still the same. I didn’t installed anything and even I do, the system recovery doesn’t help. It doesn’t happen in safe mode means its not hardware problem right ? Please guide me.. I dont really want to reinstall windows… thanks 🙂

  5. my pc gets frozen whenever i right click any files or folders, it displays “windows explorer is not responding” could anyone please help me out

  6. I have had Realplayer installed for at least 5 years. In the last 6 months, everytime I try to access my videos on realplayer, I get the stupid ass HOURglass….program not responding. Sucks. Just wondering. what is the best alternative to realplyer for downloading music & videos.? Thanks…I am SICK of this shit.

  7. hi so i have the same the same the problem that many of you have, my computer just freezes and starts up really slow and windows explorer is extremely unresponsive and slow. It’s just really annoying. Safe mode is perfectly fine but when I go to msconfig and go to services and disable all of them (make sure that you hide all microsoft services before you disable anything) and turn off startup programs, it runs like a charm. I’m trying to narrow the problem down to one of the services , but if any of you guys have a suggestion please rely, im kinda stuck too…

    also, i found out that my problem was kinda happening because Sticky Notes got corrupt and stopped working, this might have something to do with my problem as well as yours, im just putting it out there.

  8. hi my win 7 is not even working when i log in it says “windows explorer stoped working  now m on safe mode plz help plzzz

  9. when will they fix this? this problem is not a new one why have they not they sorted out the problem, they have had more than enough time to fix it

  10. I have this problem all the time. It happens when I try to do the most mundane things, like moving 10 relatively small jpg files to another folder, or just now, when I tried to rename a 31kb Excel file.

  11. Microsoft have no plan to fix this problem. If they did then people wouldn’t think of upgrading to 8 or 10.
    I sometimes think some of the ‘Patches’ that Microsoft recommend actually make the problem worse just so you’ll go for the upgrade.


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