Getting the confirmation of whether your emails are delivered is not easy, almost impossible. If you are using Outlook with Exchange server, you may use the option to request a delivery receipt to inform you when the message is delivered, but there are no guarantees that this kind of confirmation will for sure work and deliver. And the thing is, in many situations, that getting a reliable email delivery confirmation is so important and helpful.
So, can we have a reliable email delivery tracking system for Outlook at all? Here are 4 services that offer an Outlook add-in to let you track down when your emails are delivered, and more importantly when they are read.
SalesHandy is a sales enablement/engagement solution provider that provides a set of impressive services to help organizations to increase their sales productivity. One of these services is called Email Tracking that lets you see what happens to your email after you hit the Send button. It also has an Outlook plugin that builds the feature right into your Outlook, so you don’t have to leave your email client to see all these tracking information.
Currently, SalesHandy Outlook add-in Supports 2007, 2010, 2013 and 2015 on Windows (both 32 bit and 64-bit versions) and SalesHandy also supports your Office 365 work account as well. Same as other services, you will need to sign up an account with SalesHandy and select one of 4 plans to use their email tracking service. They do offer a Free Forever Plan that lets you track an unlimited number of emails, which is awesome.
Similar to Outlook’s built-in read receipt feature, Bananatag Outlook add-in adds a bit more tracking features. It will automatically let you know when the email was read by if any links in the email were clicked, via an email notification directly sent to your inbox with the details online including location, device type, and operating system.
Bananatag Outlook add-in works with Outlook 2007, 2010, and 2013. With a free account, you get to track 5 emails per day. It gets bumped to 100 with a Pro account at $5 per month.
Used to be called GetSignals, the SideKick is another awesome email tracking solution for both Gmail and Outlook. It adds a simple checkbox to the top of Outlook to let you choose which emails you want to track. If you are using Gmail with Chrome, you can get their Sidekick Chrome extension to get instant notifications when someone clicks or opens one of your emails.
SideKick Outlook add-in works with Outlook 2007, 2010, and 2013. With a free account, you get to track 200 emails per month. And that gets bumped to unlimited with a power user account at $10 per month.
/Update on June 24, 2019/
SideKick is now Hubspot. Thanks to the commenter for mentioning it.
ContactMonkey is a perfect solution if you want to track your emails with your Salesforce program. With its Outlook add-in which provides a comprehensive sidebar, you do these right inside your Outlook, track your emails, and update your Salesforce contacts data on the fly.
ContactMonkey Outlook add-in works with Outlook 2007, 2010, and 2013 but you need different add-ins for different Outlook versions. With a free account, you get to track 100 emails per month. And with $5 per month, it gets bumped to unlimited tracking.
That’s about it. If you know, any other good email tracking services for Outlook feel free to share them in the comment below.