How To Clear Windows Store Cache and Fix its Problems in Windows 10

If you encounter some issues with Windows Store, things like:

  • Windows Store not loading
  • Windows Store opens and closes right after
  • Windows Store apps won’t open or fail to load
  • Fails to update or install any apps from Windows Store
  • Windows Store apps crash frequently

Then it’s time to do some house-cleaning work.

windows-store-wind8apps-e1440093308637

Most of these problems can be easily fixed by clearing the cache dedicated to the Windows Store. As you might have guessed, Windows caches downloads made through the Windows Store. The bad news is that not only does this cache take up space but it can cause problems when downloads are interrupted or improperly stopped.

Luckily, Windows 10 has a built-in command line called WSReset.exe that clears and resets the cache for you. All you need to do is to close Windows Store app if it’s running and run the WSReset command in the command prompt window.

WSReset - command prompt

It may take some time to finish. Don’t close the window but simply wait it out. Once done, the Windows Store will launch, indicating that the cache has been cleared, and you are good to go.

Note that the WSReset command will not remove your installed Store apps, nor change any your personalized settings in the app. All it does is to clear and reset the cache dedicated for Windows Store.

Kent Chen

Microsoft MVP, IT Professional, Developer, Geek, and the co-founder of Next of Windows.

Last updated: 07/07/2016

Posted in: Tips & Tricks , Windows 10
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