How To Automatically Mute Music When My Phone Rings

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Let’s say you are using the softphone for your daily communication at work with a pair of headset. You are also having a set of speakers on your desk that plays some background music continuously while you work. You would like the music to stop when the phone rings so that you can have a phone conversation in a quiet environment.

How can I do it on Windows?

Right-click on the little speaker icon in the system tray and choose Sounds.

Right click speaker and sound - How To Automatically Mute Music When My Phone Rings

It opens up the Sound dialog box. Switch over to Communications and select “Mute all other sounds” option.

Sound Communication Mute 2 - How To Automatically Mute Music When My Phone Rings

Click OK. And you are all set.

It sounds just that simple. But one more thing.

Let’s switch back to Playback tab, and set Default Device and Default Communication Device to the one that plays background music, not the one used for the softphone.

Sounds Playback - How To Automatically Mute Music When My Phone Rings

This is actually pretty important. Unless you are using one device for both music and communication, you will make sure the default device and default communication device are set to the same device.

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